Usher (Part-Time)

Classic Stage Company (CSC) seeks numerous part-time ushers to join the Front-of-House team. Ushers will report to the House Managers and serve as the public face of the organization for all ticket holders at our mainstage productions and other events at our theater located in the East Village of Manhattan. This is a great part-time position for those looking to be a part of live theater in NYC and for those wishing to learn more about the workings of an Off-Broadway non-profit theater company.

The part-time ushers will support CSC’s production of A Man of No Importance. The show begins performances on Tuesday, October 11, 2022.

Essential Duties and Responsibilities:
Meet and greet all patrons entering Classic Stage Company; checking or scanning for valid tickets; and confirming all audience members are wearing protective face masks
Be personal and proactive in aiding all guests with the highest level of customer service, hospitality, and efficiency
Assist guests by providing accurate directions to seating sections within the theatres
Retain knowledge of Classic Stage history, staff, and emergency activity procedures
Enforce CSC’s policies and rules
Aid the House Manager on duty in the event of an unexpected accident or emergency while maintaining poise
Perform additional functions and activities as directed by the House Manager

COVID-19 Requirements:
Please note all Classic Stage Company staff members are required to be fully vaccinated against COVID-19. Ushers will also be required to be tested for COVID-19. Ushers will be required to always wear face masks. Please note all audience members will be required to wear face masks to enter the theater building

Qualifications:
Strong interpersonal skills; ability to provide excellent customer service and hospitality
Other customer service experience is helpful, but not required as training will be provided
Must be a team player who is able to work well in a fast-paced environment
Comfort with technology for ticket scanning and communication purposes
Availability to work 15-20 hours per week (weekend availability is a plus)

Physical Requirements:
While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/downstairs
The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 20 pounds
Reasonable accommodations to the physical requirements can be made for people with disabilities

Compensation:
The Usher position is a part-time, hourly non-exempt job with an hourly rate of $17.00.

The health and well-being of our artists, staff, and audiences is of utmost importance to us. CSC will be in compliance with all CDC, Federal, NY State, and NYC guidelines as well as union COVID-19 Safety Protocols for Off-Broadway Productions for Fully Vaccinated Companies. It will be a condition of employment all CSC employees are fully vaccinated, which as defined by the CDC is more than 14 calendar days following receipt of a final dose of an FDA or World Health Organization authorized or approved vaccine and staying up-to-date on all authorized or approved boosters.

CSC is committed to being an anti-racist organization and we believe that diversity and inclusion are critical in our hiring practices. CSC recognizes the responsibility we bear to make our theater a place where all artists, audiences, and staff feel supported and at home. To learn more about CSC’s commitment we encourage you to visit classicstage.org/commitment

CSC values diversity and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service, or other non-merit factor. In addition to federal law requirements, Classic Stage Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.