Operations Coordinator

Organizational Summary:
Playwrights Horizons is a writer’s theater dedicated to the support and development of contemporary American playwrights, composers and lyricists, and to the production of their new work, and Playwrights Downtown is a facility that houses the Playwrights Horizons Theater School and Studios @440.

Reports To:
Administrative Director, Downtown

Position Summary
Playwrights Horizons is seeking a highly organized and responsible individual to welcome guests and help manage Playwrights Downtown’s space. Ideal candidates will enjoy providing structure in a dynamic creative environment, taking initiative, being solution-oriented, and would be comfortable greeting and communicating with students, renters, guests and staff. The Operations Coordinator is a full-time non-exempt position, and works in person at Playwrights Downtown from 8:30am-4:30pm Mon-Fri.

Responsibilities
* Open the studios in a timely manner Monday - Friday.
* Serve as the first point of contact and support for students, faculty, and renters
* Provide reception needs for the spaces, including answering phones and emails, greeting and checking in guests, and routing all mail and packages
* Manage and enter information in client database, including following up with renters
* Monitor client accounts and oversee client billing and reporting
* Create a monthly schedule for 8-10 Studio Associates, respond to schedule inquiries and coordinates coverage when needed
* Create and maintain graphic assets on the building’s monitors
* Assist the Administrative Director in the marketing of studios
* Maintain and manage the Downtown website
* Organize, track, and replenish the office supply and stationery inventory, as well as office equipment maintenance needs & lease renewal timelines
* Track office management expenses and petty cash as part of the larger Downtown budget, in partnership with the Administrative Director
* Maintain, organize and oversee office space
* Assist in managing PHTS classroom equipment needs
* Create and maintain a system for small equipment rental
* Manage relationships with external vendors (office supplies, messengers, Docusign, etc.)
* Collaborate with the Facilities Coordinator on the daily maintenance of the rehearsal studios
* Collaborate with the Administrative Director on the daily operations of the rehearsal studios

Skills & Qualifications
* 1-2 years of experience working in an office environment
* Customer Service experience a plus
* Comfortable conducting business over the phone
* Able to greet new people with confidence and make them feel welcome
* Ability to lift 50 lbs, climb ladders, and perform manual labor as needed
* Ability to sit for extended periods of time as well as climb and descend stairs regularly in the performance of job duties
* Proficient using computers and apps
* Experience in InDesign, Adobe, MailChimp and databases, specifically Momentus (formerly Ungerboeck), a plus
* Highly motivated self starter with a keen eye for detail
* Ability to multitask, work under pressure, and meet deadlines
* Ability to interact with diverse populations, including undergraduate students and a wide variety of rental clients
* Criminal Background Check will be required

Compensation:
The organization offers a competitive benefits package, including Medical, Dental, Vision, Life & Accident Insurance, Health Reimbursement Account, Flexible Spending Account, 403(b) Retirement Plan, opportunities for professional development, paid time off, and summer half-day Fridays. This position is not able to work from home and will work in person 5 days a week.

The salary for this position is $50,000 per year

Values Statement
Playwrights Horizons believes that a broad spectrum of voices enriches the quality and vitality of their work. Playwrights is an equal opportunity employer and has a strong institutional commitment to diversity in its staffing and to equitable and inclusive practices. The organization is interested in receiving applications from people of all races, sexual orientations, gender identities, ages, classes, religions, and people with disabilities. The facilities at Playwrights Horizons Uptown are fully accessible and ADA compliant.

Requirements

• 1-2 years of experience working in an office environment
• Customer Service experience a plus
• Comfortable conducting business over the phone
• Able to greet new people with confidence and make them feel welcome
• Ability to lift 50 lbs, climb ladders, and perform manual labor as needed
• Ability to sit for extended periods of time as well as climb and descend stairs regularly in the performance of job duties
• Proficient using computers and apps
• Experience in InDesign, Adobe, MailChimp and databases, specifically Momentus (formerly Ungerboeck), a plus
• Highly motivated self starter with a keen eye for detail
• Ability to multitask, work under pressure, and meet deadlines
• Ability to interact with diverse populations, including undergraduate students and a wide variety of rental clients
• Criminal Background Check will be required

Application Instructions

To Apply
Please submit your application materials to the portal HERE. No phone calls please.