Operations Associate / Coordinator

SAADA is seeking a full-time Operations Associate or Operations Coordinator to join our team and support the operational and administrative needs of our growing non-profit. Our organization is at a key stage in our development, and this position is ideal for a candidate excited about the opportunity to help us build something bigger and more impactful and see the direct and immediate results of their work. If you’re eager to learn, conscientious about your work, and embrace challenges, then this is the right job for you.

About SAADA
SAADA is a community-based culture change organization working to ensure that South Asian Americans are included in the American story: past, present, and future.

Visit our website at https://www.saada.org

For the past thirteen years, we have documented, preserved, and shared stories of the more than 5.4 million individuals in the U.S. who trace their heritage to South Asia, the fastest growing immigrant group in the country. Our digital archive is the largest publicly accessible collection of stories and materials about South Asian Americans, and includes hundreds of oral history interviews, photographs, newspaper clippings, community publications, videos, born-digital materials, and much more. We also collaborate with artists, scholars, filmmakers, journalists, and community members to create content and raise awareness about our community’s rich and diverse history. Some recent examples of SAADA projects include:

• The publication of Our Stories, a first-of-its-kind book for high school and college-aged readers that brings together the voices and perspectives of sixty-four authors and demonstrates the diversity, vibrancy, and power of the South Asian American community
• Revolution Remix, our walking tour of Philadelphia through the lens of South Asian American history, with stories from the 1780s up to the present day, and an accompanying soundtrack of original musical compositions by five artists
• Our Archival Creators Fellowship Program, which supports community members in creating archival collections that reflect the histories and perspectives of marginalized groups within the South Asian American community

Our work has been recognized with awards from the American Historical Association and Society of American Archivists and has been highlighted by the New York Times, the Atlantic, NPR, and other national and international media.

We are excited to now be in a position to grow our staff so we can expand the reach and impact of SAADA’s work and increase the visibility of our community’s stories. We’re working to create a future where each person’s story is valued and given the dignity and importance it deserves.

About this position
We are seeking a full-time Operations Associate or Operations Coordinator to join our staff and support SAADA’s operational and administrative needs. The Operations Associate / Coordinator will work closely with SAADA’s Executive Director to create, implement, maintain, and improve the administrative and operational structures that will ensure SAADA’s continued long-term growth and sustainability.

Examples of the responsibilities the Operations Associate / Coordinator will have include:

• Tracking expenses, basic bookkeeping, and financial reporting
• Handling payments and reimbursements
• Organizing and maintaining internal notes and documents
• Printing and mailing correspondence to donors and other stakeholders
• Scheduling and coordinating meetings and taking meeting minutes
• Answering incoming phone calls and voicemail messages
• Coordinating travel arrangements
• Maintaining our physical office space, including office systems and supplies and tracking inventory
• Providing general administrative support to ensure SAADA’s efficient operations
• Other duties as assigned by SAADA’s Executive Director to meet the organization’s needs

Examples of projects that the Operations Associate / Coordinator will support SAADA’s Executive Director on include:

• Creating a system for tracking accounts receivable and payable and ensuring that invoice payments are received and paid in a timely manner
• Researching options for staff benefits and speaking with vendors
• Working with a real estate broker to investigate office space options for SAADA’s staff
• Ensuring the timely mailing of thank you letters and other donor appreciation

In this role you will learn, develop new skills, and contribute meaningfully to the inner workings of a growing non-profit organization. We’re a small team making a big impact, and the individual in this role will play a critical role in SAADA’s continued future success.

Requirements

Education and Experience
Note that we are accepting applications at both the Operations Associate and Operations Coordinator level. Please follow the instructions in the “To Apply” section below to indicate your interest.

• An applicant for the Operations Associate role should have at least three years of operations or administrative experience in a non-profit setting; an applicant for the Operations Coordinator role should have at least five years of experience of operations or administrative experience in a non-profit setting.
• A bachelor’s degree is a requirement for both roles; a master’s degree is desirable for the Operations Coordinator position.

Skills Required

• Superior organizational skills and a passion for organization are a necessity for this role
• Excellent oral and written communication skills with different audiences
• Ability to manage projects independently, thoughtfully, and to completion
• Ability to manage multiple tasks and deadlines
• Ability to work collaboratively as part of a team
• Strong analytic skills to assess and provide input on operations
• Takes initiative and shows enthusiasm for projects
• An ability to pick things up quickly, including new software or a new approach to solving a problem
• An eye for detail and care for the quality of your work

Terms, Salary, and Benefits
This is a full-time exempt position. For the Operations Associate position, the salary range is $45,000 – $50,000; for the Operations Coordinator position the range is $50,000 – $55,000. Benefits include a health insurance stipend, short- and long-term disability insurance, life insurance, retirement plan with employer match, professional development funds, and paid time off.

Location
This position is temporarily remote due to the pandemic, but a return to the office in a hybrid work schedule is expected when conditions allow. SAADA’s office is located at 1900 Market Street, FL 8, Philadelphia, PA, 19103.