Operations Manager

New York Theatre Workshop

83 E 4th St
New York, NY 10003




Dec 13, 2019

About New York Theatre Workshop:
At New York Theatre Workshop, we work relentlessly to empower visionary theatre-makers and bring their work to adventurous audiences through productions, artist workshops and educational programs. We nurture pioneering new writers like Hammaad Chaudry and Nathan Alan Davis alongside powerhouse playwrights like Amy Herzog and Ayad Akhtar. We engage inimitable auteur-directors like Rachel Chavkin and Sam Gold and give invaluable support to tremendous talents like Lileana Blain-Cruz in the earliest days of their careers. We maintain decades-long relationships with legendary theatre-makers like Will Power, Ivo van Hove, Dael Orlandersmith, and Caryl Churchill, whose work has shaped and continues to influence our very idea of what theatre can be.

Since our founding in 1979, we’ve produced over 150 fully-realized productions including Jonathan Larson’s Rent; Tony Kushner’s Homebody/Kabul; Doug Wright’s Quills; Claudia Shear’s Dirty Blonde; Rick Elice’s Peter and the Starcatcher; Glen Hansard, Markéta Irglová and Enda Walsh’s Once; and David Bowie and Enda Walsh’s Lazarus. Enabling our artists to push boundaries generates work like Anaïs Michell’s stirring and unforgettable Hadestown, Geoff Sobelle’s magical and transformative The Object Lesson and Mfoniso Udofia’s epic, sweeping two-part cycle, Sojourners & Her Portmanteau. NYTW productions have received a Pulitzer Prize, 25 Tony Awards and numerous Obie, Drama Desk and Lucille Lortel Awards.

But that’s not what we’re proudest of. We take the greatest satisfaction from the community we’ve built, and the perspective-shifting experiences we’ve delivered along the way. We think that theatre can bring people together, change the conversation, and have a profound impact and we feel fortunate to get to support it.

About the Team:
Our four-person Internal Operations team is responsible for the finance, facilities, IT, and HR functions for this $7.5 million theater with 30 full-time employees. The Operations Manager oversees two part-time custodians and two part-time receptionists. NYTW has three buildings that house two theatre spaces, a rehearsal room, a costume and carpentry shop and our administrative offices. The Internal Operations team is responsible for keeping things running smoothly in service of the staff and artists.

About the Position:
• Manages facilities staff in cleaning, maintenance and repair of the buildings and equipment.
• Oversees phone, internet and IT systems maintenance, repairs, and improvement.
• Creates and oversees systems to improve current facilities and IT functions and successful execution of company-wide initiatives.
• In coordination with the Director of Internal Operations, budgets, plans, prioritizes and manages facilities and IT projects and improvements.
• Liaises with outside IT Consultants on day-to-day needs of staff as well as larger projects and assists staff in liaising with outside IT Consultants.
• Manages facilities and IT budgets.
• Negotiates and oversees all ongoing facilities and IT related service contracts and vendor relationships.
• Ensures that all buildings and equipment meet all applicable local, state and federal codes, safety codes and that they run efficiently and securely.
• Oversees the scheduling and space management for all public and shared spaces in all three buildings.

• Recruits and manages part-time reception staff, including scheduling and payroll.
• In coordination with part-time reception staff, maintains inventory of office supplies and first aid kits.
• Maintains updated emergency preparedness plans and fire evacuation plans and ensures staff is properly trained for emergencies.

This position is overtime eligible. Salary range is $45,000 to $55,000. Benefits include employer paid medical, dental and life insurance and paid time off.

NYTW is an Equal Opportunity Employer (EOE). We are committed to diversity in all areas of our work, on and offstage. We encourage applicants with a unique cultural perspective inclusive of race, ethnicity, gender identity or expression, class, physical ability and sexual orientation.


About You:
• You are committed to an equitable and inclusive community.
• You enjoy improving systems big and small with an eye toward the future, but enjoy solving problems in the moment.

• You possess excellent analytical skills and are highly organized and self-motivated.
• You believe that the physical and digital space in which we welcome employees, artists and audiences directly impacts their experience.
• You possess familiarity with basic carpentry and maintenance and can lift 50 lbs.
• You are comfortable navigating different communication styles.

• You have the ability to work day, evening and weekend hours, based on the needs of daily business operations and the productions.
• You have an excellent working knowledge of Microsoft Office.

• You have been through a Microsoft SharePoint Migration.
• You speak Spanish






Experience Level


More Information

Related Opportunities