House Manager

Full time / $21 hourly / Lucille Lortel Theatre / New York, NY

Benefits: Health insurance, retirement plan, and a flexible paid time-off policy
Start Date: September 1, 2023
Location: Lucille Lortel Theatre (121 Christopher Street, NYC)

The House Manager welcomes audience members to the Lucille Lortel Theatre, facilitating the entry process and shaping the customer experience for everyone attending productions in our West Village theatre. The Lucille Lortel Theatre is looking for individuals who:
• are committed to an equitable and inclusive community
• have outstanding patience, customer service and interpersonal skills, and feel comfortable talking to anyone
• work well under pressure, multitask, and demonstrate superb attention to detail
• can work independently and as part of a team
• communicate in a clear, professional manner
• have a passion for theatre

The House Manager is paid $21/hour (four-hour minimum guaranteed per performance) plus weekly administration hours (2-4 hours/week), and is expected to be available for all performances. Employment will be contingent on applicant obtaining FDNY certificates of fitness (Theatre will pay certificate fees). This position reports to the Operations Manager. The house manager:

• ensures the safety of everyone in the Theatre, including complying with FDNY reporting and other regulations, engaging with local authorities, and dealing with medical and other emergencies
• supervises the front-of-house including dealing with patrons, stage management, and house staff, as well as scheduling volunteer ushers
• welcomes audience members into the theatre and scans tickets and vaccination passes, as applicable
• manages lobby and restroom traffic, resolves audiences’ issues, and serves as a friendly face for audience members seeking assistance
• executes post-performance walk through of the house for programs, light trash pick-up and lost items

About the Lucille Lortel Theatre

The Lucille Lortel Theatre is proud to be an Equal Opportunity Employer. We strongly encourage applicants from historically marginalized communities. The Lucille Lortel Theatre recognizes that historic institutional practices have led to an exclusionary and harmful environment for members of these communities, and is actively working to become a more diverse, anti-racist, inclusive organization. We acknowledge and welcome the complexity of the work ahead.

The Lucille Lortel Theatre’s mission is to foster both new and established artists, increase awareness and appreciation of Off-Broadway, and uphold fair and equitable business and artistic practices in service of creating a larger, more diverse community of theatre makers and audiences. The Theatre most recently produced Dangerous Acts at Howard University, currently streaming on All-Arts’ House Seats program. Last season the company produced the critically acclaimed Four Saints in Three Acts at the DOXSEE at Target Margin Theatre and Kate at the Connelly Theatre. Programming includes Alcove (a new play commissioning and development program), Musical Theatre Lab (a new musical development program), NYC Public High School Playwriting Fellowship, Fellowships in NYC Theatre at Bennington College, Dangerous Acts: A Series Uplifting Black Writers from Our Past (in partnership with HBCUs), Immigrant Experiences at The New School, Lucille Lortel Awards and Playwrights’ Sidewalk, Internet Off-Broadway Database (IOBDB.com), and Non-Profit Theatre Strategic and Management Services.

For more information, please visit www.lortel.org.

Requirements

Vaccination Status: All employees must be fully vaccinated and up-to-date as per CDC guidelines, unless they have a medical exemption or a sincerely held religious belief.

Application Instructions

Deadline to Apply: August 11, 2023. Interviews will be scheduled on August 14 and will take place August 15 and 16.
To Apply: https://docs.google.com/forms/d/e/1FAIpQLSeOlosDp5_YH_bKFrfhsfDHj7XqrUHp-78Z8MERfrlkIljVLQ/viewform