House Manager

House Manager
Organizational Summary:
Playwrights Horizons is a writer’s theater dedicated to the support and development of contemporary playwrights, composers and lyricists, and to the production of their new work.
Reports to:
Assistant Company Manager/Head House Manager and General Management.
Position Summary:
The House Manager position is responsible for the day-to-day operations of our venue and serves as a front-line team member who welcomes customers and guests to our theater! This is a part-time position that provides a smooth and enjoyable experience and the schedule requires day, evening, and weekend shifts. Our upcoming season begins in October!
Duties & Responsibilities:
As House Manager, you are responsible for the smooth operation of the house during the run of the show, including but not limited to:
Conducting a fire safety check at the start of every shift
Making sure the theater is suitable for patrons, prior to every performance
Troubleshooting technical problems of scanners as needed
Working understanding of the scanners and able to troubleshoot technical problems if needed
Efficiently execute a safe ingress & egress
Overseeing the safety and well-being of our patrons before, during, and immediately after the show
Answering patrons questions, listening to compliments/concerns, and making every guest feel welcome
Working closely with Audience Service Manager, Accessibility Service Assistants, and Head Ushers to ensure all house management needs are met
Working closely with Assistant Company Manager/Head House Manager to to ensure proper staff is in place for all performances
Communicate and coordinate with Stage Manager regarding opening the house, late seating, intermission, closing the house and events
Routinely training volunteer ushers
Maintaining a positive attitude, professional demeanor, and a genuine interest in helping others.
The ability to make quick and on your feet decisions
Perform other duties as assigned by management.

Qualifications:
1-3 years of Front of House experience
An updated and valid F-03 Fireguard License; CPR license is a plus!
Basic knowledge of tickets system
Ability to maintain consistent part-time schedule, covering evening and weekend shifts
Love of theater – and sense of humor – a must!

Compensation:
$22 per hour during production season.
Values Statement:
Playwrights Horizons is committed to building a more just future for everyone – particularly those from historically oppressed communities, by employing a broad spectrum of voices that will enrich the quality and vitality of our work. Playwrights Horizons is an equal opportunity employer that has a strong institutional commitment to uprooting all systems of oppression by demonstrative equitable and inclusive practices.

The organization is interested in receiving applications from people of all races, sexual orientations, gender identities, ages, classes, religions, and people with disabilities. The facilities at Playwrights Horizons are fully accessible and ADA compliant.
To Apply:
Please email a pdf cover letter and resume to Jobs@phnyc.org with the job title in the subject line. No phone calls please. Full vaccination and booster encouraged.

Requirements

Qualifications:
1-3 years of Front of House experience
An updated and valid F-03 Fireguard License; CPR license is a plus!
Basic knowledge of tickets system
Ability to maintain consistent part-time schedule, covering evening and weekend shifts
Love of theater – and sense of humor – a must!