Development Assistant

As Irish Arts Center is committed to representing diverse identities in our artistic programming, so too are we committed to diverse representations in our administrative team. We are proud to be an equal employment opportunity employer, and will consider all applicants for employment without unlawful discrimination based on race, creed (religion), color, sex (including gender expression), national origin, sexual orientation, military status, age, disability, predisposing genetic characteristic, marital status or domestic violence victim status, or any other characteristic protected by law.

POSITION

Irish Arts Center (IAC) is looking for an enthusiastic, ambitious, and organized candidate to join our development team as Development Assistant. The purpose of the role is to support the work of the department and help us build scale in our operations and revenue generation capabilities as we inhabit a much larger venue and continue to scale up our revenue-generating operations.

The successful candidate will support the development department in relation to donor servicing and our Claddagh Circle concierge service, and will also manage all membership operations and services. The successful candidate will report to the Associate Director of Development and Special Programs and be expected to work collaboratively with the broader development department.

Requirements

RESPONSIBILITIES/ESSENTIAL FUNCTIONS

1) Claddagh Circle Concierge
a) Ensure all benefits are provided to VIP members including complimentary tickets and monthly newsletters
b) Greet members at programming and alert team members to Claddagh Circle member attendance
c) Coordinate with donors on renewals and subscriptions
d) Work with the Special Events Coordinator to design first rate Claddagh Circle events and parties

2) General Membership
a) Develop and maintain the monthly membership newsletter and general membership communications
b) Perform renewal calls and execute acquisition campaigns
c) Execute on membership benefits delivery
d) Provide adhoc customer care for all members

3) Data Entry
a) Manage all membership-related data across the CRM for efficient information management for the development department
b) Report generation, list pulling, and basic data analytics responsibilities in Tessitura
c) Maintain customer and financial data integrity for our membership programs
d) Ensure donor and stakeholder information is kept up to date in the database

4) Misc. Support for the Department
a) Prepare payment requests
b) Support research and prospecting team, particularly as relates to upgrading of memberships to Claddagh Circle memberships
c) Support institutional grant reporting
d) Provide adhoc data support to the Associate Director of Development and Special Programs
e) Updating Development pages on the website

5) Perform other tasks as required

Experience and Education:
• Prior administrative work experience, preferably in a development or non-profit context

Core Competencies and Skills:
• Ability to take initiative and remain flexible under tight deadlines while working in a fast-paced and complex organization
• Ability to work well both independently and collaboratively within a tight-knit team dynamic
• Experience working within a database
• Excellent proficiency with Microsoft Office Suite
• Zoom or similar webinar software
• Strong verbal and written communications skills

Working Requirements (Travel Requirements, Overtime, Shifts, On-Call, etc.):
• This is a full-time hybrid position during normal operating hours 10AM-6PM
• Candidates must reside in New York City or the surrounding area.
• Select nights/ weekends for 6 special events, 5-8 opening nights per year.

SALARY AND BENEFITS

Salary range $48,000 - $50,000, commensurate with experience. Benefits include: employer‐provided medical/dental/vision insurance, 403(b) retirement plan, paid holidays, paid vacation, and pre‐tax savings on transit/parking.

ABOUT IRISH ARTS CENTER

Irish Arts Center (IAC) is a national and international home for artists and audiences of all backgrounds. Based in Hell’s Kitchen, New York City, Irish Arts Center presents, develops, supports, and promotes work from established and emerging artists, providing cultural experiences that are innovative, collaborative, diverse, authentic, and emotionally and intellectually transporting, meet the highest standards of excellence, and celebrate our common humanity in an environment of Irish hospitality. Founded in 1972, throughout our history the Center has also provided community education programs and access to the arts for adults and children of all ages and ethnic, racial and socioeconomic backgrounds.

Irish Arts Center has recently completed construction of a $60 million landmark new permanent home, including a state of the art flexible performance and arts space for the presentation and development of work across a range of disciplines, including music, dance, theatre, film, visual arts, literature and the humanities; classrooms and studio spaces for education programs, development, and collaboration; technology to stream and distribute content on the digital platform; and an avenue-facing lobby café that will be a hub for hospitality and interaction between artists and audiences. As part of a second phase, IAC will renovate its adjacent existing 51st Street building to provide a second, intimate performance space—the historic Irish Arts Center theatre—optimized for the most intimate live music and conversation, recordings, podcasts, master classes and special events, and a beautiful new courtyard entrance on 51st Street where the historic Irish Arts Center and the new building will meet.

Thanks to the fortitude, discipline, creativity, and generosity of our people, Irish Arts Center has maintained stability throughout COVID-19, despite the interruption of construction and the suspension of in-person programming and is ready to provide a beacon of hope for artists and audiences as part of New York’s cultural restoration.