Communications Manager


647 Fulton Street
NY 11217




Feb 08, 2022

Communications Manager
Reports to: Director of Development
Position Type: 2 Year Appointment, Full Time, Non-Exempt, Hybrid

About UrbanGlass
Founded in 1977 UrbanGlass was the first artist-access glass center in the United States and is now the largest with 17,000 square feet of state-of-the-art studio space. Our mission is to foster experimentation and advance the use and critical understanding of glass as a creative medium.

Our studios serve as a resource for professional artists as well as students seeking to learn about the possibilities of the material. Classes are offered to students at all skill levels and as young as age 11 in a variety of techniques, including glassblowing, kiln work, flameworking, mosaics, and neon. UrbanGlass also hosts an exhibition space and storefront. The store features high-end home decor, lighting, tableware and jewelry made in glass by artists working in the studio. Annually, the exhibition space consists of a window gallery with six juried shows juried and a larger curated gallery with monthly public programming.

About the Role
UrbanGlass seeks a creative communicator with a passion for art and design, a love of story-telling, and a meticulous eye for detail. The Communications Manager is responsible for developing and implementing an overall communication and outreach strategy that raises awareness of the organization, its projects, programs, and events. Reporting to the Director of Development and collaborating closely with the Executive Director.

General Responsibilities

  • Plan, oversee, and implement an organization-wide communications plan in partnership with the Director of Development and Executive Director
  • Translate initiatives into compelling stories and impactful messages, elevating awareness of UrbanGlass’ programs and raising the profile of the organization and its leadership among target audiences
  • Develop and execute the organization’s multi-platform digital marketing and engagement presence, staying consistent with institutional language and mission driven messaging
  • Manage, implement, develop language, and execute all aspects of e-communications, including editorial calendar, e-newsletters, press releases and others
  • Design, edit, and distribute, print and digital marketing materials, including press releases, press kits, ads in our quarterly printed magazine and general announcements
  • Coordinate engagement with external publicists, graphic designers, and event photographers
  • Document studio activities, openings, and events through capturing images, video, and guest/artist/stakeholder comments
  • Edit, organize, and archive all image and video files
  • Maintain archives of media coverage and press clippings
  • Maintain the website’s front-facing pages and liaise with web/IT developers to accomplish a variety of site developments
  • Track and report data analytics for advertising placements and sales, e-blasts, website, and social media to support fundraising and business development
  • Design and execute ad-hoc surveys and field research to understand the needs and opportunities of key stakeholders


  • Commitment to diversity, equity, inclusion and accessibility
  • Collaborative thought-leader
  • Excellent story-teller with relevant marketing and communications experience
  • Structured multi-task project management capacity, with excellent writing, copy editing skills, and ability to strategize and adapt with competing assignments and deadlines.
  • Experience implementing social media strategies across a variety of platforms
  • Fluency in Adobe Photoshop, InDesign, and Premiere or similar creative software
  • Savvy with marketing analytics to identify opportunities and attract new markets
  • Experience with Google applications (Drive, Docs, Sheets & Meet) and Slack
  • Well versed in the arts and cultural landscape
  • Graphic design experience for print and web
  • Experience updating website content using a CMS; past project management of a web redesign for scalability, accessibility and ecommerce integration preferred

Working here
UrbanGlass strives to be a healthy, positive, and sustainable place to work. To that end, we provide a reasonable work schedule that allows our staff to have a healthy life both inside and outside of work. We are also committed to working together as a staff to better understand issues of race, equity, and justice and to continue to further our own education on how we engage with and address those issues as individuals and as an organization. We support all staff members in pursuing continuous professional development and use our annual review process to identify individual goals for each year.

This is a full-time, non-exempt, salaried position with a two-year term limit. The starting salary for the position will be $60,000 annually, as well as a paid time off package of 24 days of personal time with additional paid company holiday closures. We provide other employer supported benefits such as medical insurance, HSA, and 401K.

How to apply
Please submit a resume, cover letter, as a single PDF, to and state “Communications Manager_Your Name” in the subject line. People of color, people with disabilities, and LGBTQ people are always strongly encouraged to apply.