Gallery Attendant

Worcester Art Museum

55 Salisbury st
MA 01609


Dec 01, 2021


Sep 17, 2021


Title: Gallery Attendant

Protective Services

Type: Part-time, Non-exempt

Direct Reports: None

Rate: $13.50

Purpose: To provide protection of the collection and safety of guests while providing excellent customer service.

Protect the collection by observing guests’ behavior and by being aware of environmental and other threats
Provide courteous, simple, and direct assistance and information to guests
Be alert for emergencies and hazardous conditions or situations, and assist guests and staff in emergency procedures where necessary; report all observed safety and security incidents to manager on duty or central control room
Open and close gallery following set procedures
Inspect works of art for damage or changes, immediately reporting findings to supervisor
Monitor climate conditions and lighting in galleries, promptly reporting any deficiencies
Tidy in-gallery collateral and pick up trash when guests are not present; contact manager on duty for detailed cleaning assistance if needed; report iPad problems to supervisor
Perform other related duties as assigned


Ability to work a flexible work schedule including evening, weekend, and holiday hours
Regular and reliable attendance
Ability to work well with others and provide excellent customer service to guests
Ability to walk and stand for extended periods of time while maintaining awareness
History of honesty and integrity
Good common sense and the ability to be a calming influence
Familiarity with email and web browsing necessary

High School or equivalent


One year of customer service experience in a public environment






Experience Level

Entry Level

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